Compliance

 

Atlas Operations Group is committed to upholding the highest standards of ethical conduct, integrity, and compliance with international humanitarian law, as well as internationally recognized standards in business practices. Our core values are rooted in a steadfast dedication to ensuring the safety, security, and well-being of our clients, personnel, and the communities we serve.

We conduct our activities in strict accordance with these laws, which are designed to protect individuals during daily operations as well as armed conflicts to ensure the humane treatment of all parties involved. We also proudly align ourselves with internationally observed standards that reflect our unwavering commitment to excellence, quality, occupational health and safety, and the effectiveness and efficiency of our management systems. 

Atlas Operations Group is proud to say that we are constantly working to comply and achieve the following internationally recognized standards:

ISO 9001:2015 

Quality Management Systems

ISO 9001:2015 is an international standard that sets out the criteria for a quality management system, providing a framework for organizations to improve overall performance and demonstrate high levels of service quality.

This standard emphasizes a customer-centric approach, continual improvement, and the integration of efficient processes, all contributing to enhanced customer satisfaction and loyalty. 

What It Entails

Quality Management

Focuses on the establishment of quality management principles, customer focus, process approach, continual improvement, and evidence-based decision-making.

Customer Satisfaction

Ensures a strong emphasis on meeting customer requirements and enhancing their satisfaction.

Process Improvement

Encourages systematic management of processes, fostering efficiency and effectiveness within the organization.

By adhering to ISO 9001, we assure our clients that our services consistently meet their requirements and expectations. It empowers us to identify areas for improvement, rectify inefficiencies, and streamline operations, ultimately ensuring the delivery of high-quality services.

ISO 45001:2018

Occupational Health and Safety Management Systems

The well-being and safety of our workforce are non-negotiable priorities at Atlas Operations Group. Implementing ISO 45001 allows us to systematically manage occupational health and safety risks, ensuring a safe and healthy work environment for our employees. 

What It Entails

Worker Safety

Focuses on ensuring a safe and healthy working environment for employees and other stakeholders.

Risk Assessment

Involves the identification and assessment of risks associated with occupational health and safety, aiming to mitigate or eliminate hazards.

Compliance

Ensures compliance with relevant OH&S legal and regulatory requirements.

Our commitment to this standard ensures we mitigate workplace hazards, prevent injuries, and promote a culture of safety. This not only safeguards our employees but also boosts productivity and organizational resilience by minimizing work-related disruptions.

ISO 18788:2015 

Management System for Private Security Operations

ISO 18788 is integral to our security operations, emphasizing internationally recognized practices for private security service providers. It specifies requirements and provides guidance for establishing, implementing, operating, monitoring, reviewing, maintaining, and improving the management of security operations.

What It Entails

Operational Planning

Involves planning and executing security operations efficiently and effectively.

Accountability

Emphasizes accountability for the actions and decisions made during security operations.

Compliance and Continuous Improvement

Requires compliance with legal and contractual requirements while encouraging continuous improvement in security operations.

Compliance with this standard ensures that our operations adhere to strict guidelines governing security management systems. This includes protocols for risk assessment, ethical conduct, respect for human rights, transparency, and accountability. 

By aligning our operations with ISO 18788:2015, we demonstrate our commitment to ethical practices, transparency in operations, and the protection of human rights in all aspects of our security services.

ISO 9004:2018

Quality Management – Quality of an Organization

ISO 9004 extends beyond ISO 9001 by focusing on the continual improvement of an organization’s overall performance. It provides guidelines and principles for enhancing an organization’s overall performance and sustainability by focusing on achieving sustained success through a quality management approach.

What In Entails

Sustainable Success

Aims to achieve sustained success through effective quality management practices.

Organizational Improvement

Focuses on continuous improvement, innovation, and learning within the organization.

Stakeholder Value

Emphasizes creating and delivering value to all stakeholders, including customers, employees, and society.

Compliance with ISO 9004 encourages us to adopt forward-thinking strategies, promote innovation, strengthen leadership, and foster a culture of continual improvement and sustainability. It guides us in enhancing the quality of our organization, not just limited to products and services but encompassing the entire operational ecosystem to ensure our long-term success and resilience in a competitive market.

ISO 13053-1:2011 

Quantitative Methods in Process Improvement

ISO 13053-1:2011 provides guidelines and tools for organizations seeking to enhance process performance and achieve continual improvement using quantitative methods. This standard advocates for data-driven decision-making, enabling us to identify, analyze, and improve processes systematically.

What It Entails

Process Improvement

Focuses on quantitative methodologies for improving processes, reducing variation, and enhancing efficiency.

Data-Driven Decision Making

Emphasizes the use of statistical methods and data analysis for informed decision-making.

Continuous Improvement

Aims to drive continual improvement through the application of quantitative techniques.

Quantitative methods outlined in this standard equips us with powerful tools for process improvement. By leveraging them, we minimize variations, optimize efficiency, reduce waste, and drive innovation. As a result, we can achieve operational excellence, enhance client satisfaction, and maintain a competitive edge in the industry.

ANSI/ASIS PSC.1-2012 

Management System for Quality of Private Security Company Operations

ANSI/ASIS PSC.1-2012 is a comprehensive framework that governs the management of security operations within private security companies. It aims to establish a framework for companies to demonstrate their commitment to legal compliance, respect for human rights, and adherence to internationally recognized principles while operating in various environments, including complex and high-risk situations.

What It Entails

Risk Management Protocols

Establishes guidelines and protocols for risk assessment, mitigation, and management in private security services and operations.

Ethical Conduct

Defines principles and standards for ethical practices and conduct within the private security industry.

Transparency and Accountability

Emphasizes transparency, accountability, and adherence to legal and ethical standards in executive protection services.

At Atlas Operations Group, we demonstrate our commitment to ethical practices, integrity, and transparency in all our security-related executive protection services and operations, fostering a culture of responsibility and trust among clients, stakeholders, and the wider community. By adhering to ANSI/ASIS PSC.1-2012, Atlas Operations Group ensures accountability, promotes ethical conduct, and actively manages risks across all security operations.

Six Sigma 

Black Belt Level 1.5 DPMO

Although primarily associated with manufacturing and service industries, Atlas Operations Group adapts and implements Six Sigma principles to improve operational efficiency, enhance risk management, and ensure high-quality service delivery.

Six Sigma methodologies, specifically at the Black Belt Level, epitomize our commitment to quality management and operational excellence. 

What It Entails

Process Optimization

Streamlining security protocols and response mechanisms help us standardize procedures and minimize waste of resources making risk mitigation more efficient.

Data-Driven Insights

Leveraging data analytics aids in risk assessment, threat anticipation, and resource allocation, improving security measures.

Ongoing Improvement

Cultivating a culture of continual enhancement ensures adaptability, meaning we make fewer mistakes and develop better security strategies over time,

Client-Centric Approach

Aligning executive protection services with client expectations enhances satisfaction and meets security requirements effectively.

Risk Mitigation

Quantifying risks and implementing rigorous methodologies minimizes security breaches, vulnerabilities and legal risks for our business and for our clients.

Skill Development 

Training personnel in statistical analysis and problem-solving equips them to identify gaps and implement preventive measures.

Applying Six Sigma principles in our executive protection services enhances operational efficiency, improves risk management, ensures consistent service quality, reduces costs, and elevates client satisfaction, ultimately improving our quality of service.